About

Mission Statement

ESCA is dedicated to the advancement of the exhibition, meeting, and special events industries. Through the education, information exchange and level of professionalism shared by members and their customers, ESCA promotes cooperation among all areas of the exhibition industry.

Ethics Statement

As members of ESCA we recognize the need for standards of professionalism in the relationship between contractor and customer and within the industry as a whole. We recognize that our customers come from every aspect of the exhibition, meeting, and special events industry, ranging from the organizer to the attendee. All ESCA members pledge to conduct their business activities with integrity. ESCA members understand that they are responsible for the professional conduct of persons in their employ. Consequently, they undertake, through exemplary conduct at all times to secure observance by their employees of this code of ethics.

ESCA members pledge to act in accordance with the following principles of the ESCA code of ethics.

Member Responsibilities

• Accuracy
  ESCA members will provide factual and accurate information about their services and the services of any firm they represent. They will not use deceptive practices.

• Disclosure
  ESCA members will provide complete details about terms and conditions of any services, including cancellation and service fee policies, before accepting deposits.

• Delivery
  ESCA members will provide all services as stated in their agreement or written confirmation, or provide alternate services of equal or greater value, or provide appropriate compensation.

• Cooperation
  ESCA members will serve in a spirit of partnership with show management, other contractors, facilities management and exhibitors.

• Responsiveness
  ESCA members will offer prompt, reliable and courteous service at all times.

• Compliance
  ESCA ESCA members shall abide by all federal, state and local laws and regulations.

• Regulations
  ESCA members will comply with all codes and standards regarding safety, performance, show rules and regulations.

• Confidentiality
  ESCA members will treat every customer transaction confidentially and not disclose any information without permission of the customer, unless required by law.

• Conflict of Interest
  ESCA members will not allow any preferred relationships with suppliers and sub-contractors to interfere with the interests of their clients.

• Disputes
  ESCA members will work with their customers to resolve disputes quickly and fairly, and, if necessary, through mediation or then through arbitration.

Code of Conduct

• ESCA Supplier Code of Conduct

• ESCA Employee Code of Conduct

• ESCA Social Media Policy

History of ESCA

Since 1970 ESCA has provided a unified voice for service contractors and their partners in the exhibition industry. ESCA now has more than 175 member companies throughout the United States, Canada, and the United Kingdom and maintains alliances with IAEE, IAVM, SISO, EDPA, and CEIR to promote the exhibition industry.

Past Presidents

Strategic Plan

ESCA’s Strategic Plan is a direct outgrowth of the ESCA Board of Director’s desire to position the organization for a sustainable competitive advantage. This approach improves the chances of organizational alignment and makes the best use of ESCA’s resources (time, money and effort). This Strategic Plan is designed to be a working plan with the flexibility to evolve as ESCA’s members needs and the competitive landscape changes.