EDUCATION AND EXPERIENCE:
SKILLS AND ABILITIES:
- Five (5) years of increasingly responsible experience in professional convention center management, with at least three (3) years of direct supervisory experience at the department director level.
- Bachelor’s Degree from an accredited college or university in public assembly facility management, hospitality management, business administration or a related field.
- Other combinations of experience and education that meet these requirements may be substituted.
- Bi-lingual in English and Spanish preferred.
- Operational characteristics of public assembly venue and open space management.
- Modern management methods, long-range planning, principles of budgeting and supervisory techniques.
- Contract development and negotiations including venue event license agreements, service agreements, event planning guides, and sponsorships agreements.
- Excellence in customer service practices.
- Knowledge of EEOC, FLSA, OSHA, ADA, and other industry related legal issues.
- Excellent interpersonal techniques in dealing with unique groups and sensitive circumstances.
- Terminology used in convention, event, tradeshow, and entertainment settings.
- Capital Improvement Project Experience
- Budgeting, revenue forecasting and expense controls
- Plan, direct, and evaluate the work of subordinates.
- Be a well-organized individual who is a team player and can relate to people at all levels of an organization
- Perform a broad range of supervisory responsibilities over others.
- Manage multiple projects simultaneously.
- Work under high pressure in meeting urgent deadlines.
- Provide visionary leadership to staff.
- Recognize, analyze, and resolve challenges.
- Develop and implement programs, policies, SOPs, and procedures.
- Ability to develop comprehensive management reports and manuals (i.e., Operations Manual, Event Planning Guides, Annual Sales & Marketing Plan, Annual Preventative Maintenance Plan, Annual Report, Booking Policies, Fire Code Rules & Regulations, etc.)
- Ability to conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to programs, policies, and procedures as appropriate.
- Ability to interpret and apply Federal, State, and local policies, procedures, laws, and regulations.
- Establish and maintain effective working relationships with staff, facility stakeholders and facility users.
- Ability to communicate clearly and concisely in the English language, both orally and in writing.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint and MS Outlook)
- No certifications are required.
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Assistant General Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Assistant General Manager Job.
While performing the responsibilities of the Assistant General Manager Job, the employee is required to talk and hear. The employee is occasionally required to stand, walk, reach with arms and hands, push, and pull. The employee must occasionally lift and/or move up to 25 pounds. Vision abilities required by this job include close vision.
While performing the responsibilities of the Assistant General Manager, these work environment characteristics are representative of the environment the Assistant General Manager will encounter. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the Assistant General Manager. Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate.
The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, business needs, projects and/or events. Must have the ability to work a flexible schedule including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week.
In order to project dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.
This job description is intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation.
Spectra is an equal opportunity employer. Spectra does not discriminate on the bases of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.